Privacy Policy | Trainety

1. Who We Are

Qenovia LLC operates Trainety, an AI business engagement and publishing platform that helps organizations publish AI project demand and helps providers discover, evaluate, and pursue relevant opportunities.

Questions about this Privacy Policy may be sent to legal@trainety.com. Our business address is currently listed as 30 N Gould St Ste N Sheridan, WY 82801.

2. Information We Collect

We collect information you provide directly, information generated through platform activity, and limited technical information created when you access the site.

Account data such as your name, company, title, email address, phone number, login credentials, and onboarding responses.
Business profile and listing data such as provider capabilities, project briefs, requirements, budgets, timelines, contact requests, portfolios, and messages sent through the platform.
Usage and device data such as IP address, browser type, device identifiers, approximate location, pages viewed, referral sources, and interaction events.
Support and feedback data such as inquiries, product feedback, and issue reports you send to us.

3. How We Use Information

We use personal and business information to operate Trainety, improve matching quality, maintain platform security, and communicate with users.

To create and manage accounts, provider profiles, and project listings.
To enable direct business connections between publishers and providers.
To improve product performance, search relevance, and marketplace quality.
To investigate fraud, abuse, security incidents, or violations of our Terms of Service.
To send transactional messages, service updates, and support communications.

4. How We Share Information

We do not sell personal information. We share information only as needed to operate the service, complete a requested business interaction, or comply with law.

With other users when a project is listed, a provider profile is published, or users choose to contact one another.
With vendors and service providers who support hosting, analytics, security, communications, or customer support.
With legal or regulatory authorities when required by law, court order, or valid government request.
In connection with a merger, financing, reorganization, or sale of assets, subject to appropriate confidentiality obligations.

5. Cookies and Analytics

Trainety may use cookies, local storage, and analytics tools to keep sessions active, remember preferences, understand usage, and improve performance.

You may disable cookies in your browser settings, but some features of the service may not work properly if you do.

6. Data Retention

We retain information for as long as reasonably necessary to operate the platform, maintain records, resolve disputes, enforce agreements, and satisfy legal obligations.

7. Your Choices and Rights

Depending on your location, you may have the right to request access to, correction of, deletion of, or export of certain personal information.

To submit a request, contact legal@trainety.com. We may verify your identity before processing a request.

8. Security

We use reasonable administrative, technical, and organizational safeguards designed to protect platform information. No system is completely secure, and we cannot guarantee absolute security.

9. Children’s Privacy

Trainety is intended for business use and is not directed to children under 18. We do not knowingly collect personal information from children under 18.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the effective date and may provide additional notice where appropriate.